Program

Wednesday, October 19th, 2011 Pre Conference (selected guests only)

19.00                  Pre-Registration and Welcome
19.30 – 20.00   Dinner Speech
20.00 –               Reception Dinner

Thursday, October 20th, 2011

08.30 – 09.30   Registration
09.30 – 11.00   Plenary Session

• Welcome | Angelo Santi (Resolutia - Gestione delle Controversie/Italy)
• Welcome to the City of Florence | Representative of the City of Florence
• Mediation in Europe | Diana Wallis (Vice President of the European Parliament)
• The Italian implementation of Directive 52/2008/CE | Paolo Porreca (Supreme Court of Cassation - Massimario/Italy)
• Mediation suggested by the court. Experiences of the Court of Appeal of Milan
  Laura Laera (Court of Appeal of Milan/Italy)
• Mediation in Business Settings | Antonio Matonti (Legislative Affair Office – Confindustria /Italy)

11.00 – 11.30   Coffee break
11.30 – 13.00   Plenary Session

• Insurance claim settlement and mediation, especially of national and international car accident claims | Holger Backu (Chairman of the Board/InterEurope AG European Law Service)
• Online Dispute Resolution at ebay | Colin Rule (modria.com, former Director Online Dispute Resolution, eBay and Paypal/USA)
• Professional conflict management in global companies| Jürgen Briem (Head of Conflict Management System, SAP AG/Germany)
• Closing Speech:
  The European enforcement order |Prof. Francesco Luiso (University of Pisa, Faculty of Laws/Italy)

13.00 – 14.30   Lunch break
14.30 – 16.00   Workshop Sessions A

• A1 Crossing the borders – Psychological aspects of mediation | Klaus Harnack (University of Konstanz/Germany)
• A2 RisolviOnline.com – the online mediation project by the Arbitration Chamber of Milan. Project, issues and lessons learned |Roberta Regazzoni (Chamber of Commerce Milan – Risolvionline/Italy)
• A3 Cross-cultural Mediation – how Culture Influences Conflicts and Conflict Resolution | Irka Fuerle (culture.communication/Germany)
• A4 The implementation of Directive 52/2008/CE: practice and comparative aspects | Maurizio di Rocco  (Resolutia/Italy) / Giancarlo Triscari (Ministery of Justice/Italy)
• A5 Novojustice: Online Dispute Resolution and the Future of the Internet| Colin Rule (modria.com/USA, former Director Online Dispute Resolution, eBay and Paypal)
• A6 Conflicts in international trade contracts | Paola Lucarelli (University of Florence/Italy)
• A7 Co-Mediation in an Intercultural Context | Dr. Gernot Barth/Bernhard Boehm (Steinbeis Consulting Center Business  Mediation/Germany)
• A8 Bi-national disputes over parents and children issues | Christoph Paul (Mikk e.V./Germany)
• A9 Professional conflict management – Implementing a systematic approach for conflict resolution within global companies | Christiane Kuntz-Mayr (Co-Chairwoman of works council SAP AG/Germany) / Jürgen Briem (Head of Conflict Management System, SAP AG/Germany)

16.00 -  19.30   World Cafe/Speakers Corner with the participation of Giancarlo Triscari (Mediation Providers Register - Ministery of                               Justice/Italy) and Giuseppe Buffone (Judge - Tribunal of Varese/Italy)
19.30                  Conference Dinner

Friday, October 21st, 2011

09.30 – 11.00   Workshop Sessions B

• B1 A model of different perspectives on mediation between parties with various cultural backgrounds –  From a specific cultural point of view | Katharina Kriegel (University of Jena/Germany)
• B2 Online Dispute Resolution: Challenges for Mediation | Brian G. Hutchinson (GBH Dispute Resolution Consultancy/Ireland)
• B3 Mediation and medical liability: problematic issues of the conciliation process| Ilaria Pagni (University of Florence - Faculty of Laws/Italy)
• B4 Managing a multi-party mediation |Silvia Pinto / Paola Ventura (Resolutia/Italy)
• B5 The skills of e-mediator | Ana Maria Gonçalves (Convirgente/Portugal)
• B6 Currency and execution of mediation agreements in the European judicial area | Elena D’Alessandro (University of Rome Tor Vergata – Faculty of Laws/Italy) )
• B7 Cross-border mediation in the automotive industry | Dr. Martin Engel, LL.M. (Stanford Law School/USA), Dr. Ralf Deutlmoser, LL.M. (DEUTLMOSER/Germany)
• B8 Risk management |Prof. Dr. jur. André Niedostadek (Hochschule Harz - University of Applied Sciences/Germany)
• B9 Helicopter catastrophe mediation | Dr. Gerhard Falk (Alpen-Adria-University Klagenfurt/Austria)

11.00 – 11.30   Coffee Break
11.30 – 13.00   Closing Speech | William Ury
                            Discussion
13.00 – 14.30   Lunch Break